I have always expreienced a very good food shopping experience when I visit Garden Basket and that is usually once or twice a week. The produce is always nicely displayed and clean. The employees are most friendly and always willing to help. I never hesitate to recommend Garden Basket to friends. A friend from Scarborough now shop there because of my recommendation. Always will shop at GB
The staff do not respect customers.
Used to be a well managed grocery store with quality produce and good customer service. Nowadays, it has become pricey and the quality of their produce is not so good. Customer service is terrible.
i bought a speacialty cake today for a special occasion, only to get it home and find green mold on the strawberries. When i took the cake back, the manager checked the time and date on the receipt only to find the cake was purchased only three hours prior. I found the manager to be completly unsympathetic and indifferent. He refunded the cake without so much as an apology for the impact this incident had on my evening. Next time i'll go to sobeys where they have a freshness guarantee, i will never shop at garden basket again.
I find their prices to be expensive and the quality of their bakery and produce and even flower shop to be awful. If you buy stuff like bagged potatoes or bagged carrots you will often find they are rotten inside. Even though they are 5 minutes from my house I’ve completely given up shopping there. I remember 20 years ago they were such a nice place to shop. It's sad to see what has happened to them.
I’m a vegetarian so I know a thing or two about produce. I remember one time I grabbed a pineapple and the leafs just fell out in my hand. I looked shocked. The employee standing nearby just laughed and told not to bother buying the pineapples as they were all rotten inside.
Garden Basket is a great place to shop. The fruits, vegetables and meet are A1 quality. The store may be a little expensive, however the quality is fantastic.